12/24/2023 0 Comments Att delivery statusIn that instance, you want to obtain a prepaid phone with a data plan included. A mobile phone for seniors that aren’t acquainted with modern cell phones often are most useful if they’re basic. The best phones for seniors are frequently the ones that give a bit of tactile feedback when operating it. Please collect 3 or more Message SIDs in your SMS logs from the last 24 hours that were flagged with Error 30008, and Open a support request.The sort of phone and volume of minutes you’re offered depends upon the condition of residence. If you can rule out all of the above issues, Twilio's Support team can help investigate what went wrong with delivering your message. Check the Twilio Status Page to see if an active incident could be causing your issues. SMS that are "failed" (instead of "undelivered") with error 30008 are very uncommon, and may be the result of a temporary outage or issue on Twilio's platform. jpg, but the Content-Type header is image/png, you must verify what the actual file format is and ensure both of these properties match the actual file type. For example, if your file has the extension. Ensure that the Content-Type header for your media URL matches the file extension.Ensure the Media URL provided is accessible on the public Internet – Twilio cannot retrieve media from URLs that require authentication.Please try the following troubleshooting steps: It may also occur because the Content-Type header on the media object does not match the file extension. This error may occur because the Media URL you provided is not reachable when Twilio tries to retrieve the media. "Failed" messages with error 30008 are most common when attempting to send MMS messages. Can other devices using the same mobile carrier receive your messages?įirst, check whether the message with this error was an MMS (media message) or an SMS.Can the device receive messages from another Twilio number ( non-Alphanumeric Sender ID), or with a shorter one-segment ( non-concatenated) body?.Is the device connected to the home carrier's network? We cannot guarantee message delivery on devices roaming off-network.Does the device have sufficient signal? If not power the device off, wait 30 seconds, and then power it back up.Check the Twilio Status Page to see if an active incident could be causing your issues.If you see similar results, continue troubleshooting with the following checklist: To test whether the issue occurs again, you can attempt to send another message to the user via a REST API request, or through the API Explorer in Console. In some cases a delivery error may occur once due to a transient issue downstream of Twilio. See below for further troubleshooting steps for different error 30008 situations. For more information about possible message statuses, see What are the Possible SMS and MMS Message Statuses, and What do They Mean? If the message you sent has a "failed" status with error 30008, this means Twilio encountered an error while processing the message. Twilio displays the 30008 error code when we receive a generic error from our carrier partner, or when the error code Twilio received has not yet been matched to one of the other Twilio error codes in the 30000 series. If a message you sent is in the "undelivered" status, this means that delivery of your message failed after Twilio sent the message to the carrier.
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